KYC and AML Commitment in Bangladesh

Know Your Customer (KYC) and Anti-Money Laundering (AML) standards guide identity check, ID verification, and transaction monitoring on this platform.

These controls protect user safety, support fair play, and meet regulatory requirements in Bangladesh, including obligations set by the Bangladesh Financial Intelligence Unit (BFIU).

WinWin also applies security measures and reporting obligations to address suspicious activity and counter-terrorism financing.

Purpose and Outcomes of KYC/AML Controls

The service applies KYC and AML procedures to verify identity, prevent fraud, and combat financial crime in Bangladesh.

These measures promote transparency and account protection for every account holder.

  • Fair play supported by consistent rules and checks.
  • User safety backed by robust security measures.
  • Transparency around document submission and ID verification steps.
  • Compliance with regulatory requirements and reporting obligations.

ID Verification and Document Submission

Every new account holder must complete identity check to activate core features and enable secure payments.

Additional information may be requested to satisfy Bangladesh regulatory requirements.

  • Government-issued photo identification for ID verification.
  • Recent proof of address that confirms residence.
  • Confirmation that the chosen payment method belongs to the account holder.

AML and CTF Security Measures and Monitoring

The platform implements controls to prevent money laundering, terrorism financing, and other illegal activity.

Controls operate continuously to detect suspicious activity and protect users in Bangladesh.

  • Ongoing transaction monitoring across deposits, bets, and withdrawals.
  • Automated detection rules and manual reviews by trained personnel.
  • Enhanced due diligence for high-risk profiles, events, or jurisdictions.
  • Review and verification of large or unusual transfers and patterns.
  • Risk scoring to assess behaviors and exposure over time.
  • Screening against sanctions and PEP lists, including UN and Bangladesh lists.
  • Reporting to competent authorities, including Suspicious Transaction Reports (STR) or Cash Transaction Reports (CTR) to the BFIU when required by law.

Restrictions and Prohibited Conduct

Platform rules support KYC and AML objectives and protect the integrity of the service.

Any attempt to bypass identity controls or misuse payment channels is not allowed.

  • Opening or using multiple accounts by the same person.
  • Submitting forged, altered, or stolen documents.
  • Laundering attempts or use of criminal proceeds.
  • Manipulating systems, odds, or features for unfair advantage.
  • Sharing, selling, or transferring account access.
  • Using third-party cards, wallets, or bank accounts.
  • Misrepresenting identity or acting on behalf of another person.

Enforcement for Breaches of Compliance

Non-compliance triggers enforcement under this policy and applicable Bangladesh law.

Actions are proportionate to risk and may follow internal review and reporting obligations. Measures may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities such as the BFIU where applicable.

User Responsibilities for Account Protection

Users must provide accurate and current personal data and complete ID verification within requested timeframes.

Requests for additional document submission must be answered promptly so regulatory requirements can be met.

Only payment methods owned by the account holder may be used, and credentials must not be shared.

Any suspicious activity should be reported to support promptly, and users are encouraged to follow responsible gaming guidance to maintain user safety.

Fair Play, User Safety, and Transparency

The platform upholds fair play and transparency to maintain a safe environment for users in Bangladesh.

Standards are applied consistently so every account holder is treated equally.

  • Compliance with KYC and AML standards at all times.
  • Confidentiality and protection of personal data under appropriate safeguards.
  • Ongoing monitoring for suspicious activity and timely escalation.
  • Prevention of manipulation, collusion, or other unfair behavior.
  • User support for safety and security matters.
  • Shared responsibility between the service and the user community.
  • Equal conditions and impartial decisions for all users.

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